Aldborough Estates Business,information,reference,software Is Your Number Showing UP As SPAM?

Is Your Number Showing UP As SPAM?

If part of your business is calling out to customers via phones, you may quickly find that you’re listed as a SPAM call, which greatly diminishes your ability to connect with people. Since smartphones and “Potential SPAM” notifications have become the norm, it has grown increasingly difficult to market via cold calling or even to reach out to current customers. How does a SPAM flagged business telephone number, get that flag removed, or avoid it altogether?

Before we discuss the options a business has, let’s go over what leads to being listed as SPAM and how it affects your business.

How a Flagged Number Affects the Business

Whether your business is a call center or only has one branch, having company numbers flagged as SPAM will greatly reduce your answer rate, and certainly affect your bottom line.  This is especially impactful for organizations relying on time-sensitive communication or appointment information, particularly in the education or medical fields.

Another way it has impacted businesses is through the hiring process. When reaching out to a candidate for a position they applied for or skilled talent you’ve come across on a professional platform, many people are missing out on jobs and companies on potential candidates due to their number being listed as SPAM. This is also a costly predicament, not only because the company is missing out on a valuable Employee, but also because dollars are wasted in terms of time.

Your Customer’s Carrier Listing Your Number as SPAM

Telephone carriers have built-in thresholds for call activity that they monitor to protect their customers – the same customers you are trying to reach. Historically, if a single number is making several calls per minute (short duration calling), or a high set of calls throughout a week (high volume calling), the carrier may flag the number as “Potential SPAM”.  More recently these thresholds are being determined by Artificial Intelligence (AI) and customer feedback through mobile SPAM apps, but the old rules typically still apply.

To address the issue, some companies attempt to cycle through their outbound numbers.  This tactic is by no means full proof, and can not only be a costly solution but often a temporary one. Carriers quickly identify the source, and have the source flagged as SPAM. Think of the same company that always calls about your warranty from different numbers, but is still listed as SPAM.

Your Customer’s Are Flagging Your Number

Dialing practices can help reduce the likelihood of your company being flagged by a carrier, your customers can still have you listed as SPAM. There are dozens upon dozens of call-blocking apps and let’s not forget that modern smartphones don’t require an app to block the call anymore. If several customers are blocking your number, the carrier’s AI can pick up on it and list you as SPAM to anyone else you reach out to that is on that carrier.

It is also important to note that your company could be flagged by customers if your number has been “spoofed” by spammers. If this is the case, it can have similar detrimental effects as having your identity stolen.  Much time and money may be spent trying to undo the damage the spammers did to your brand.

How F2F Can Help

 With so many ways to have your business flagged as SPAM, and spammers being able to masquerade your number for their nefarious uses, what is a business to do?  Unfortunately, a “magic bullet” does not exist to solve this widespread and ever growing issue, and the first steps do require some work on your part.

Let the Carriers and Database Providers Know:  

If you know which carrier is falsely identifying or blocking your number(s) or labeling you as SPAM in their databases, you can reach out to them directly. Many carriers have a business application form to prevent being listed as such.

  1. If Face-2-Face Telecommunications is your carrier, and you have listed your business numbers with the carriers and databases above, and you are still being listed as SPAM, we are here to help.
  2. We will gladly open a repair ticket with our upstream carriers, however, call examples will be needed to determine who may be falsely labeling your calls as SPAM.

Face-2-Face Telecommunications continues to work with the industry through our participation in associations and partnerships with our customers to help resolve this issue while still working towards flagging, and stopping illegal spoofing, as well as robocalling.

F2F Telecommunications | Fix your spam error

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What Is VoIP & How Does It Work?What Is VoIP & How Does It Work?

Many businesses wanting to upgrade their interoffice communications and better their business phone system look into VoIP phone systems to see if it’s a better fit for their needs. To help business owners decide if VoIP is what they’re looking for we will cover how VoIP works, what it is, and some of the advantages of having business VoIP phones for your company.

What are VoIP and VoIP Phone Systems

VoIP stands for “Voice Over Internet Protocol” and is a phone Technology that allows for calls to use the internet instead of the traditional phone system lines. With traditional phones in the office that’s all you get, one phone per desk with, maybe, some additional lines per phone. With VoIP phone systems you’re able to take calls on a tablet, smartphone or app, laptops, and VoIP phone systems.

It’s a cost-effective option considering that if your office has a VoIP phone service then you no longer need to use a telephone company and most providers offer unlimited minutes. They also come with a range of features such as caller tones, auto-attendants, multiple phone numbers, call routing, and call waiting. For these features and the savings a business has, it’s becoming the new standard of communications regarding business phones.

How Do VoIP Phones Work?

On the tech end, VoIP phones work by having a VoIP adapter take the analog audio signal and change it into a digital one. From there, the digital voice data is sent to your business phone service provider via the internet and routed to the other end of the call. It’s a nearly instant process that gives VoIP phones a better sound quality than traditional phones.

Beyond using the internet instead of phone lines, VoIP works differently for several reasons. One difference is the lack of a circuit-switching method to connect calls while VoIP uses the packet-switching method. This way of connecting calls means that only data is sent and isn’t required to go both ways while using different paths through the internet making the connection more efficient. The data is also compressed to allow for more quick sending, which is why the delay is never noticed.

As an example of VoIP calls, think of Skype.

The Benefits of Using VoIP

Beyond the two advantages listed before, VoIP phones being cheaper and faster, there is a wide range of benefits that your company can stand to be helped by:

Portability

One perk of using VoIP to make calls is that you’re no longer tethered to the premises or desk to make business calls. Wherever you are using the app, tablet, or laptop you’re able to access the business line and connect. This is a great advantage if working remotely or traveling for the company.

Scalable and Flexible

With traditional business phones, whenever you hire more People or are opening a new office you have to get more phones with wires. With VoIP phones, you can simply add new team members via an account dashboard as well as just have people install the right app on their personal phones. These days, smartphones can be split into two profiles so as to not mix personal use with business.

Advanced Features

As mentioned earlier, there are a host of features to use for VoIP calls including:

  • Conference calls
  • Virtual receptionist
  • Hold music
  • Call waiting
  • Autodialer
  • Voicemail to email or text
  • Video conferencing

There are many other features you can use with your VoIP company phones depending on the provider and is cheaper than traditional telephone service providers because they often have recurring charges for add-ons.

Explore VoIP with F2F Telecommunications

We at F2F Telecommunications do more than give small to medium-range businesses the VoIP phone service they need to compete without a technological handicap, we make sure they have all the data equipment too. Working with the company that is empowering Cincinnati businesses with unified communications means having your business phone systems complete and ready to go without being bogged down in updates and digital management.

Explore why F2F Telecommunications leads in providing VoIP phone systems to businesses below.

F2F Telecommunications

Types of Continuing Professional EducationTypes of Continuing Professional Education

Most of us have likely heard that education never stops, and in the professional world, that is absolutely true if you want to advance in your career. Continuing professional education can keep you in touch with the latest trends in your industry, better compete for jobs, and refresh or hone your skills. In many fields, continuing professional education (CPE) can be required as many programs will award certifications for having passed the training or course. 

What is Continuing Professional Education?

Continuing professional education, or CPE, is a general term for what is learned after a program, course, or training is completed. An example of CPE is a professional taking courses to keep or earn a license or certification. Many fields, such as medical and accounting, require those with a license to practice their specialties to take annual courses to keep their skills current. Other People may choose to take professional education programs or participate in conferences to gain new skill sets for a promotion or higher salary. Some CPA courses are offered by colleges and universities while others may be given through group internet-based CPA training programs or in-person CPA programs.

Types of CPE

There are dozens upon dozens of types of continuing professional development courses out there, too many to mention in fact, but there are two primary types of continuing professional education courses:

  • Professional licensing
  • General development/learning

General development programs are the type of programs that don’t help or offer a professional credential. They will help develop new skills or refresh current ones and can help boost your profession. For example, a graphic designer taking a course to learn the latest programs and tools available that can enhance their resume and make them a more desirable hire. 

Professional licensing courses are as they sound. These CPE programs offer development as well as certifications that prove you have taken them and know the necessary skills to maintain your license or possess it in the first place. 

Benefits of Professional Education Programs

There is a wide range of benefits that come with professional education continuing. While the specific advantages depend on what the continuing education program is and why you’re signing up for it, there are three core benefits to taking CPE courses:

  • Career Advancement: Continuing education for professionals can make your resume stand out from the competition when job hunting or seeking a promotion. Having training and courses listed, along with the certifications given, demonstrates a serious attitude towards your career and helps you accumulate more advanced skills which are both attractive to employers.
  • New Skills: While we’ve been discussing CPE in terms of career advancement and finding jobs, not all courses are about that. There are many areas of study that can be fulfilling for their own sake while potentially contributing to career advancement, like learning a new language or learning accounting to better balance the home budget. 
  • Keeps You Sharp: It’s easy to become intellectually lazy and rest on what you already know that has gotten you to where you are, the problem is that learning becomes an area of necessity rather than an investment in yourself. Taking courses or CPE development training keeps your mind active and challenged, bringing a confidence boost while bettering your skillset. Continuing education, whether for work or pleasure, is a nice reminder that there is more to know and that you’re able to know it. 

Certificates for CPE Professionals

Whether you’re interested in a CPE program or looking for easier ways to recognize your students, granting acknowledgment and certifications should be as difficult as the training itself. We at SimpleCert put giving awards and certifications on easy street by streamlining the process from signing up to delivery. Our certificate management program can be paired with a wide range of data collection platforms from MailChimp to Google Forms and offers easy-to-use design features to make your certificate as unique as your program. 

Discover the simple way to grant certifications to your professionals with SimpleCert certificate maker.

SimpleCert | Types of Continuing Professional Education

Building a New Home in a Recession Economy with Higher Interest RatesBuilding a New Home in a Recession Economy with Higher Interest Rates

Building a new home is a significant life milestone and a dream for many. However, Navigating the path to home ownership can be particularly challenging during a recession, when economic uncertainties are compounded by higher interest rates. In this article, we will explore key strategies and considerations for those looking to build a new home in such a challenging economic environment.

1. Financial Preparedness

One of the fundamental aspects of building a new home during a recession is being financially prepared. Higher interest rates can increase the cost of borrowing, making it crucial to assess your financial stability. Here are some steps to consider:

a. Budgeting: Create a comprehensive budget that includes not only construction costs but also an emergency fund for unexpected expenses. Be realistic about your financial capabilities and what you can comfortably afford.

b. Down Payment: A larger down payment can help lower the interest rate on your mortgage, saving you money in the long run. Save diligently for a substantial down payment to reduce your borrowing costs. More information for terms: construction mortgage loan

c. Credit Score: Maintaining a good credit score is essential to secure a favorable interest rate. Pay off existing debts, make payments on time, and monitor your credit report for errors.

2. Loan Shopping

With higher interest rates, it’s crucial to shop around for the best mortgage deal. Consider the following options:

a. Fixed vs. Variable Rates: Fixed-rate mortgages offer stable interest rates over the life of the loan, which can provide certainty during economic uncertainty. Variable rates may initially be lower but can increase with market fluctuations.

b. Government Programs: Explore government-backed loan programs that may offer more favorable terms, such as FHA loans or VA loans, if you qualify.

c. Local Lenders: Local banks and credit unions may offer competitive rates and personalized service. Consult with multiple lenders to find the best option.

3. Cost Management

Building a new home during a recession requires a meticulous approach to cost management. Here’s how you can Control your expenses:

a. Prioritize Needs Over Wants: Make a list of must-have features and another list for nice-to-have amenities. Prioritize your needs and be prepared to make compromises.

b. Value Engineering: Work with your architect and builder to find cost-effective construction methods and materials without sacrificing quality.

c. Competitive Bidding: Obtain multiple quotes from contractors and subcontractors to ensure you are getting the best price for your construction project.

4. Timing and Market Conditions

The timing of your new home construction can significantly impact your project’s cost. Consider the following factors:

a. Economic Outlook: Keep an eye on the economy’s overall health and look for signs of recovery. Building during an upswing may offer more favorable financial conditions.

b. Interest Rate Trends: Monitor interest rate trends to lock in a mortgage rate at an opportune moment.

c. Construction Scheduling: Efficient scheduling can save costs. Discuss timelines with your builder to minimize construction delays and ensure the project stays within budget.

5. Contingency Planning

Recessionary periods can be unpredictable, so it’s essential to build in some contingency planning:

a. Emergency Fund: Set aside a reserve fund for unexpected costs like material price increases, construction delays, or unforeseen structural issues.

b. Renegotiation Clauses: Work with contractors and suppliers to include renegotiation clauses in your contracts to accommodate unexpected price hikes.

6. Energy Efficiency

Investing in energy-efficient features during the construction of your new home can help save money in the long run. Consider features like energy-efficient appliances, solar panels, and proper insulation to reduce your utility bills, which can offset higher interest costs.

Conclusion

Building a new home in a recession economy with higher interest rates is a challenging endeavor, but it’s not impossible. With careful financial planning, prudent decision-making, and an adaptable mindset, you can successfully navigate the hurdles that come with economic uncertainties. Remember that building a new home is a long-term investment, and with the right strategy, you can achieve your home ownership dream even during challenging economic times.